Custom Web designers often have a hard time with their first few clients. It’s not because they lack any technical skill, it’s because they don’t know how to treat their customer correctly. This is a common problem for people who make custom web designs, but knowing how to treat your customer keeps you from doing revisions, and makes the project go more smoothly. That’s why we do custom web design the right way and treat our customers well. Here’s a rundown of our custom web design process.
Gathering Information before Designing
One major problem with new custom web designers is that they don’t get enough information from their client before starting the project. If you just say you want a cool website all about camping, we don’t take creative liberty and just starting making something. This can often lead to a design you don’t like.
Instead, we ask questions that really get at the heart of our client’s needs. We ask you what your competitors have that you want; and ask what type of products you sell; we ask about the technical ability of your visitors; and we ask about your customer base. We make sure that you ask questions about the entire company and your needs, so you know exactly what is expected of us.
For example, if you just say you want a website, you might think that means a static HTML page. But, if you want to easily update that website, then building it on top of a CMS like WordPress or Joomla will be important.
Now that you know what you want, we wait for your approval of a design mockup before going ahead and starting the coding and development of your website. While some designers might start a project without client approval, just going ahead and building the entire thing right now is often a big problem that causes the need for revisions.
Instead, we go through each design step and get approval from you. Your definition of a great design and ours may be drastically different. Instead, we make an image file that shows how the website will look when finished, and show that to you. If you don’t like it, you can easily change the image, rather than throwing away all the coding we put into a full website that you don’t like.
The Customer is Always Right
Sometimes you may approve a section, but then rescind that approval later. This might be because you are representing a business and the members change their mind, or you may no longer like how the website looks.
We will always be accommodating to you, but within reason. If you approved everything and then randomly ask for an entire overhaul of the project, then you should think about all the extra work needed to redo the website and the cost impact of that. We have ground rules for revisions, but we also help you if you want a change. Clear and timely communication is critical throughout every stage of the web design process and ensures that you receive a dynamic and high quality end product.
Mai Page SEO Provides Support
After the custom web design is finished we will continue to provide dependable customer service and hosting support. We will ensure that you are educated in the functionality of your website and are able to understand the important aspects of it. We also offer you support through any potential issues that may come about.
Custom Web Design in Dallas County
Custom Web designers that are new to dealing with clients often forgo all the questions and approvals to get things done quickly, but this only leads to a high number of revisions and problems. To make everything easier, we go through these steps and keep in constant contact with our clients. This will make it easier to do the custom web design, and to get repeat customers.
The team at Main Page SEO are the custom web design specialists for Dallas Texas and beyond. Give us a call today or fill out our estimate form for a free no obligation quote on your next custom web design project.